Privacy Policy

Your privacy is very important to us, therefore the purpose of this privacy policy of the website https://www.denovostays.co.uk is to inform our users of the processing of personal data carried out by DENOVO STAYS LTD (hereinafter , DENOVO). In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data (RGPD), DENOVO guarantees that the personal data of its users will be treated in accordance with the principles of transparency, purpose limitation, data minimisation, accuracy, integrity and confidentiality; fulfilling in any case the obligations and guarantees derived from the regulations. Precisely for this reason, with the purpose of informing our users of the way in which their data is processed by DENOVO, we have updated our privacy policy, adapting it to the new requirements of the Regulation, as well as Organic Law 3/2018, of 5 December of Protection of Personal Data and Guarantee of Digital Rights (LOPD GDD). To do this, DENOVO informs you of the following aspects related to your right to the protection of personal data.

TABLE OF CONTENTS

1. Who processes your data?

2. What is personal data and what data is processed by NOXI?

3. What is the purpose of processing my personal data?

4. What is the legitimacy for the processing of my data?

5. For how long are my personal data kept?

6. Are my data shared with third party recipients?

7. Are automated decisions made with my personal data?

8. What are the rights that NOXI guarantees me regarding the processing of my personal data?

9. Security and confidentiality measures in the processing of your personal data.

10. Change in privacy policy.


1. Who processes your personal data? • COMPANY NAME: DENOVO STAYS LTD CHN: 14567671  • POSTAL ADDRESS: 1E NEPTUNE COURT, MEOPHAM ROAD, LONDON, CR41BH  • TELEPHONE: 07812665824  • EMAIL: JENNIFER@DENOVOSTAYS.COM.

What is personal data and what data is processed by DENOVO? Personal data is considered to be all the information of an identified or identifiable natural person whose identity can be determined, directly or indirectly, through an identifier such as name, postal address, email or telephone number, etc. From DENOVO we process the personal data that users and/or customers provide us for the provision of the services offered by DENOVO. For this reason, we inform you that the main data categories that are collected by users are identification data and postal and/or electronic addresses, etc. In the same way, we inform you that, based on the principle of data minimisation, the treatment that DENOVO makes of your data will be adequate and pertinent, limiting itself to those necessary depending on the purposes for which they are collected;

3. What is the purpose of processing my personal data? At DENOVO we process the data of users and/or clients for the provision of a commercial service consisting of space and housing rental services for tourism purposes, as well as for other purposes that the users themselves authorise us in the terms informed in this Policy. Of privacy. However, during the validity of the relationship with the user, other personal data may be additionally incorporated to achieve this or other purposes; for which the user will be duly informed at the time of collection thereof. The user will be responsible for ensuring that the personal data provided to DENOVO is true, exact, complete and up-to-date; being responsible for any possible damage that could be caused as a consequence of the breach of this obligation.

4. What is the legitimacy for the processing of my data? For the purposes of processing your data, DENOVO informs you that the legitimising bases for the processing of your data, that is, that it authorises DENOVO to process your data; are the following:

• The provision of an optimal service for the user and/or client.

• The legitimate interest of the user and/or client to be able to provide the service with the highest quality, adapting to the needs of the user and/or client and improving the provision of the services we offer.

• The express consent of the users and/or clients, by virtue of which they allow us to process the data when the user expressly authorises it in advance.

5. For how long are my personal data kept? From DENOVO, in compliance with the principle of limitation of the conservation period, we inform you that the personal data collected will be processed solely and exclusively for the time strictly necessary and for the purposes for which they have been collected in each case. Unless by mandatory legal provision a longer conservation period is established for reasons of legal certainty and to attend to the claims of users and/or clients.

6. Are my data shared with third party recipients? DENOVO guarantees that, during the duration of the data processing, the personal data of its users will not be assigned or transferred to third parties, unless it is necessary for the fulfillment of the purposes set forth in the Privacy Policy. However, if the transfer of personal data to third parties is necessary, the express, informed and unequivocal consent of its users will be previously requested. In the same way, personal data will be shared when legally required in compliance with current legal regulations that are applicable for this purpose.

7. Are automated decisions made with my personal data? Users are informed that DENOVO will not carry out the application of automated decisions, profiles or logic with the personal data it collects from its clients and/or users. If necessary, automated decisions will be carried out as long as the user has been previously informed of their general or particular conditions.

8. What are the rights that DENOVO guarantees me regarding the processing of my personal data? In accordance with the provisions of the applicable regulations on data protection, DENOVO guarantees its users and/or clients the exercise of the following rights related to the right to the protection of personal data:

• Access: any user has the right to obtain confirmation as to whether DENOVO is processing the personal data that concerns them or not, and in such a case, they have the right to obtain information as to whether their personal data is being processed.

• Rectification: users have the right to request the rectification of data that is inaccurate or incomplete, as well as to carry out the correction of possible errors contained in their data.

• Deletion: the data is allowed to be deleted and, therefore, no longer processed by DENOVO when the data is not necessary for the purposes for which it was collected, unless there is a legal obligation to keep it and/or other legitimate reasons prevail. to DENOVO for treatment.

• Limitation: in certain circumstances, users may request the limitation of the processing of their data, that is, the limitation of the data implies that DENOVO has to stop the future processing of their data, in which case, they will only be kept for the exercise or the defense of possible claims.

• Opposition: as in the previous case, users may oppose the processing of their data. As a consequence of this, DENOVO will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

• Portability: the user has the right to receive their personal data and be able to transmit it directly to another person in charge. In accordance with the provisions, if the user has given their consent for any specific purpose, they have the right to withdraw the consent granted at any time, without affecting the legality of the treatment that is based on the consent prior to its withdrawal. To exercise your rights, you may use the forms provided by DENOVO, or write to our data protection officer, at the following postal address 1e Neptune Court, Meopham Road, London, clearly indicating the specific right being exercised. You can also send an e-mail to the email address jennifer@denovoestates.com 

9. Security and confidentiality measures in the processing of your personal data. From DENOVO we care about guaranteeing the security, secrecy and confidentiality of the personal data of its users. Therefore, in compliance with current legislation, we are committed to adopting rigorous security measures and adequate technical means to prevent the loss, misuse or unauthorised access to your personal data. In this way, the personal data that DENOVO collects by means of communications or contact that it may have with its user, will be treated with absolute confidentiality, committing ourselves to keep secret regarding them and guaranteeing the duty to keep them by adopting all necessary and reasonable measures. that avoid its alteration, loss and treatment or unauthorised access, in accordance with the provisions of the applicable legislation.

10. Changes to the privacy policy. DENOVO may update this Privacy Policy at any time, provided that in those cases in which the update involves new data processing or substantial changes to the current one, the user is informed of the changes and updates carried out. .The update of our Privacy Policy, once it is communicated to the users, will imply the knowledge of it by all users in the terms included in the new privacy policy.